An extension of factory warranty coverage beyond the original factory warranty term.7x24 telephone technical support Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time ConvenienceFree shipping Our Extended Warranty program offers you free shipping, making sure you get the replacements you need with no additional expense. Technical support Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it. Parts included Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics. Warranty Duration Options Multi-year protection options available to meet your business requirements