Long Term Service Pack Support Long Term Service Pack Support provides up to 3 years of continued access to technical support, maintenance and security patches for selected products that have reached the end of general support date. You can purchase this continued support in 1-year increments to continue access to migration, configuration, break-fix help, and Defect Resolution for Level 1 and 2 severity issues. This enables proactive planning to balance your needs for system stability and upgrading systems to get the newest open source innovations.
